"Service"I am a woman and it was nice to have someone speak to me as if I had a brain and would understand some mechanical language. Even when I did not fully understand, Jay took the time to explain in my language what was happening. It was nice. I was not given the "we checked it over and couldn't find anything" answer other places have given. They told me about all the ways that they tested and reasons for the issue and suggestions for correcting it. They put my mind at ease and didn't try to sell me things I don't need. They gave me a price up front for the services that were to be performed and there were no hidden charges that showed up at the end. I was very satisfied and plan to bring my vehicle to them for future service and maintenance. Thank you Phil and Jay for your time. You put the customer in customer service for me.
Samantha Smith,Perkinsville, VT
"Service and Parts"Both employees, Jim and Jay, in the Service and Parts department were most accommodating and pleasant. In parts, Jim spent a great deal of time and effort helping me find the correct roof rack and water sports attachments for my Jeep. He was patient and clear explaining to me what I needed to purchase to meet my needs. Jay in service is always pleasant and willing to help. Even staff in sales and the front office were welcoming even though they were not directly involved in my visit. There is a feeling of warmth and support from the minute you walk in the front door. It is a pleasure doing business with Lambert Auto.
Colleen C.,Claremont, NH
I would like to offer my compliments to you and your team, specifically Joe and Deanna. Both were extremely professional and accommodating in helping me help my Mom purchase a new car. I live out of state and was planning a trip to visit my Mom and help her shop for a new vehicle. I was able to find what she was looking for by simply browsing your site. I especially like the 'view window sticker' option. I reached out to a member of your sales team, Joe, who was very helpful. He arranged for my Mom to test drive the car next day. After the test drive she told Joe that she'd have to talk with me about it. Joe didn't apply any pressure and this made me Mom very comfortable. After we talked I called Joe and said she would like the car if he and I could work out a price and if he was willing to work through me rather than my Mom. Once again, Joe came through. Price was fair and he didn't have any problem working with me.
With this step done we turned to Deanna. Deanna was also a real pleasure to work with in getting everything in order for my Mom. I had her ready to go with one financing scenario when I changed my mind and asked to take a different route. Deanna didn't blink and proceeded to re-work everything she had already done. She also took the time to scan everything and email it to me so that I could review for my Mom. By the time my Mom came back for the car everything was done and all she had to do was sign and be on her way in her new car.
Long story short, my Mom is very happy which makes me very happy! Excellent job by Joe and Deanna. I thank them both again for their willingness to work with me and for the kindness they showed by Mom.
"Service"I did not even have an appointment an they got me right in took care of the problem while i waited. very satisfied.
Bruce Kendall,Windsor, VT
Ron is one of the best service department-customer relations people I've met in over 50 years of car ownership.
If you want great service from start to finish then you should go to Lambert Auto. The staff is wonderful. Thanks for taking care of me and my family. I will be a customer for many years to come.
In 42 years of owning, purchasing and driving vehicles, this is the best dealership for Sales, Service and congenial treatment that I have ever dealt with.
A faithful customer since 1993, that pretty much says it all. It doesn't matter that I live 30 min away, my car always gets its checkup at Lambert auto. I trust them. It is a super group of people there! :)
Of all the places I have purchased cars over the years, none comes close to the after sale care of the folks at Lamberts.
Lambert Auto is honest, fair, and above all, has excellent customer service. Customers are treated like relatives, neighbors, and friends. Whenever possible, we bring our Toyota to Lamberts for service before bringing it to the dealership where we bought it!
I have been a Lambert's customer since 1999. Two Jeeps later I couldn't be happier. Their service department is amazing. I drive over 60 miles to have my Jeep serviced at Lambert's and it is worth the trip everytime!
I am completely satisfied with the service in all aspects at Lambert Auto. When Smith Auto Sales sold their business we didn't know where we could find the service that we had with them. Lambert Auto is the dealership, we are treated with respect, honesty and great care.
I purchased my current Jeep Cherokee at Lambert's in 1999. I have consistently had it serviced there, and will not use any other mechanic; my car is still in excellent condition. I have had, over this decade, uniformly wonderful experiences at Lambert's and greatly appreciate the professional excellence as well as courtesy of everyone on the staff.
Being a now-single woman with no knowledge of the inner workings of automobiles...I really need a dealership I can trust to take good care of me and my little Honda...Lambert's is THE ONE!!!!
As a widow, I need reliable transportation and need to feel that my car is safe. I have always felt that Lambert Auto has taken care of my vehicle so I do not have to worry. Whatever needs to be done, they will do. Thank you for taking care of my vehicle and taken a "load off my mind".
The team is great! I appreciate the quality of service I receive each and every time I have my vehicle maintained at Lamberts. Ron always answers my questions, and goes above and beyond to make sure that any question is resolves. Thank you!
Lambert Auto is a small dealership tucked away behind the main street of Claremont that is an absolute gem. They really care about your business and are polite , professional and sincere. I feel very confident having my Jeep serviced there. I bought the Jeep from Lambert and they were so helpful and knowledgeable.They rate an A+.
Lambert Auto is the place to go for the best in service and new car buying experience.
I have always received excellent service, would recommend to anyone. I have always been treated well.
You have a great crew of people. I was impressed with the staff and how they dealt with the remodeling and went on with business as usual. THANKS VERY MUCH
Excellent service and very satisfied with the service dept. Thank you for the research on the recall that had to be done.
A great and friendly atmosphere!
Mike, I received the Jeep power steering pulley you shipped last week! The pulley was the correct one and worked perfectly! Just wanted to say Thanks for coming through as I had a real problem finding the correct part................Thanks again
Dave Stanley,Phoenix, AZ
As always, the service to my vehicle was excellent and the staff was very courteous and considerate.
Service (Ron) was very patient and helpful in getting us through a complementary situation with our insurance source, although we didn't get any satisfaction from them.
You guys rock!
Thank you, as always, for keeping my Jeep running beautifully.
Lamberts' service is always excellent. Ron and Phil really care that they are providing the best service possible. They listen and treat you with respect!
Fast shipping, item as described, a great seller, A++++
Jonathan K,Harmony, PA
The wheel cover is very nice and fits so perfect.
Carlos M,Fort Lauderdale, FL
Awesome fast shipping! Awesome eBay seller!!!
Lisa H,Riverside, CA
Just what my husband wanted! Brand new! Thank you very much!!!!
Sandra M,Goodyear, AZ
The Folks at Lambert Auto know their stuff.
I am very pleased with the service I have received there.
Bettie Stark, Claremont, NH
We have been a customer with Lambert's for a number of years now. We have been completely satisfied with the purchase of vehicles & the service department has been excellent.
David Keniston, Bellows Falls, VT
Always a pleasure dealing with the nice folks at Lambert Auto. We can always count on being treated fairly, courteously, and there is never a question about honesty. All other dealerships should take lessons from Lamberts.
Dave Lillie, West Lebanon, NH
I was very satisfied with the service performed and the way I was treated during my visit to the garage.
Robert Kiely, Quechee, VT
As a widow, I always rely on Lambert's to keep my car in good running condition. Thank you for making me feel safe knowing that my car is functioning properly and safety checks have been made.
Barbara Loyer, Windsor, VT
Amazing!!! After numerous failed tries by our personal mechanic my PT is fixed in only a few hours. Excited -- Happy -- no, make that thrilled! I'll be back with my future needs.
Sallyann Silfies, Windsor, VT
Lambert does very good work and they are trustworthy and reliable. They never push to do anything that your car does not need. We trust them completely!
Kailash Suri,Plainfield, NH
I stopped by on Saturday morning. I didn't have an appointment, but I had a left rear directional out. I explained my situation to the person at the counter. He said, just a few minutes and I will fix that for you myself and he did. I was very pleased and impressed. I also saw the owner of the dealership on my way out and told him how impressed I was with this person and that they are now open Saturday mornings.
Mary Blake,Grafton, NH
I have always been a ford man. I OWN a jeep because of lamberts wonderful service and the people at that dealership. Service is everything to me.
R. Fowler,Claremont, NH
The Service Dept. is always friendly and they keep you informed on the progress of the service. The whole dealership is a pleasure to deal with.
Margot Martell,Ludlow, VT
Lambert Auto is the finest car dealer I have ever dealt with in my 48 years of driving.
Ray Gagnon,Claremont, NH
The Service Department was able to resolve a problem with the transmission that Dayton Andrews Dealer in Clearwater Florida was not able to do.
Guillermo Hildebrandt,Claremont, NH